Frequently Asked Questions

AudioGO is an audio advertising platform for Small Businesses and Agencies that empowers promoting your product or service to music and podcast listeners

With AudioGO you can get started in minutes by signing up online. Creating an account is free, and campaign spend starts with low budgets.

To activate your account, we need to validate your email address. We do this by sending you a unique code which needs to be confirmed

For best account security, we recommend passwords longer than 8 characters, containing both letters and numbers

If you happen to forget your password, simply click the

Make sure you select from the drop down menu one or more industries most representative to your business

In order to maintain the highest quality experience for our streaming listeners, we require all a...

Currently AudioGO is available to businesses established within the US, targeting listeners across the nation

Of course! We're always on the lookout for like-minded businesses and organizations to team up wi...

It depends on if our publishers will allow it. So we ask that all CBD advertisers submit their ad...

You can pay for your ads with either a credit or debit card. We accept the following credit cards...

The minimum spend requirement for an AudioGO campaign is $250. You can edit, pause or adjust your...

We charge a flat $18/CPM (1,000 impressions). That rate includes unlimited targeting, display ad ...

AudioGO will charge your credit card each time you hit your billing threshold across all running campaigns and / or at the end of each month. The default threshold is $250

No, you just need to enter your credit card once in the

At this time, you can't add multiple credit cards to your AudioGO account. Though you are we...

As I'm sure you may already know, an

We do offer invoicing as a payment method but have a minimum spend requirement. To request more i...

To change your payment method: Please login to your AudioGO account. Navigate ...

Payment methods can only be deleted when: There are no active campaigns running.<...

An advertising credit coupon can be easily redeemed within AudioGO by navigating to your billing details page

At this time, you can purchase AudioGO ads only with the US dollar.

For a full accounting of your charges on AudioGO, please visit your 'Payment History.' ...

Here's how to download your AudioGO charges into a PDF

Reach the audience of your choice on AudioGO by selecting any of the demographic or advanced targ...

You can target the location of listeners on AudioGO by using any of the below options: <...

Pick music that matches your brand, your message, and your audience with AudioGO. Ads that are pe...

Yes, you can! It falls under spoken word content in music genre targeting. Currently, we offer th...

AudioGO works with Spanish language publishers including Entravision, allowing you to run Spanish audio ads to Spanish speaking listeners.

Set a budget for the entire duration of your campaign. The amount will be split across all days your ad will run through

Specify when your campaign should automatically start and end

To define exactly the time of day and days of the week you want your ads to air, you need to enable hourly scheduling

Currently, our publisher partners include Pandora, iHeartRadio,...

You are not able to select a single publisher at this present time. But if you select musi...

Ads running on AudioGO need to comply to our ad guidelines. Make sure your ad fits the requirements to ensure a smooth operation

The number of impressions and unique listeners you reach depend on the budget and targeting crite...

Audience Guide is AudioGO's inventory forecasting tool which uses past info to predict available inventory for your campaigns

A broad audience coupled with smaller budgets will generally result in successful campaigns but you may want to consider exploring more precise targeting to match your campaign objective

Narrow audiences usually result in campaigns not being able to fully deliver on their budgets and might not fulfill their goal. It is thus important to fix this by opening up your reach

AudioGO accepts audio clips up to 30 seconds long in one of the supported formats (mp3, wav, aac, wma and ogg)

You can upload several display banners to show while your ad is playing. As formats, we recommend 300x250, 500x500 and 300x600 pixels

You can select your campaign start and end dates when setting up your audio campaign. You c...

Day parting allows you to select the hours of the day your ad will play to listeners in their loc...

Each user gets a personalized dashboard that displays in real-time: their total ad sp...

The CTR (click-through-rate) represents the percentage of listeners who clicked on a display bann...

The LTR (listen-through-rate) represents the percentage of ad plays that were listened to in its ...

Yes, you sure can! To download your AudioGO campaign reporting into a sleek PDF file, simply hit ...

AudioGO provides businesses of all sizes with an easy option to request the creation of professional quality audio ads at very affordable rates

If you're unhappy with the audio ad we created for you, you can request a revision by submitting a form in the original email you received with the ad.

Of course! But I'm afraid we don't offer writing services for our advertisers at the mo...

You sure can! We just ask that you provide a license or some form of written consent from the rig...

Though we do support Spanish ads, I'm afraid we don't offer translation services at thi...

Campaigns can underdeliver for a set of reasons including: narrow targeting, issues with payment or non-compliant ads

Campaign budget is distributed evenly across the campaign duration

Like most adtech platforms, you too have the ability to edit campaigns at any time along the way ...

If you wish to stop or pause a live ad campaign, simply: Visit your dashboard, or clic...

Campaigns can under perform or under deliver in case of a much too narrow targeting. A quick fix would be broadening the targeting