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Getting Started

Get help with common questions about AudioGO, how to get started.

What is AudioGO?

AudioGO is an audio advertising platform for Small Businesses and Agencies that empowers promoting your product or service to music and podcast listeners

How do I get started?

With AudioGO you can get started in minutes by signing up online. Creating an account is free, and campaign spend starts with low budgets.

How do I request an audio ad?

AudioGO provides businesses of all sizes with an easy option to request the creation of professional quality audio ads at very affordable rates

If I live outside the US, can I run ads?

Currently AudioGO is available to businesses established within the US, targeting listeners across the nation

Billing and Payment

Get help with common questions about AudioGO, how to pay for your ads.

How do I pay?

You can pay for ads using your credit or debit card. We accept the following credit cards:

What is the minimum spend?

The minimum spend in a campaign is $250.

Will I need to enter my credit card info for each campaign?

You just need to enter your credit card once in the payment methods section of your dashboard.

How often will I be billed?

You're automatically charged when you reach our preset amount (known as your threshold) of $...

How much does AudioGO cost?

We charge a flat rate of $18 / CPM (1,000 impressions). That rate includes unlimited targeting, d...

Do you allow alternative payment methods for bigger spenders?

If you're planning to spend more than $10,000 a month and require an alternative payment met...

How do I change my payment method?

To change your payment method, please log into your account, click on the top right dropdown with...

How do I delete my payment method?

Payment methods can only be deleted when there are no running campaigns, there is no outstanding ...

How can I redeem my advertising credit coupon?

An advertising credit coupon can be easily redeemed within AudioGO by navigating to your billing details page

Targeting

Get help with common questions about AudioGO, how to target your audience.

What kind of targeting can I do?

You can target by gender, age, location (state, MSA, DMA, or county), time of day, and music genr...

Campaign Creation

Get help with common questions about AudioGO, how to create a campaign.

Where will my campaigns run?

Today, campaigns will run on Pandora, iHeartRadio and Tunein. We will be adding additional publi...

Can I select a single publisher?

You are not able to select a single publisher at this time.

How many impressions and listeners will I reach with my targeting criteria?

When creating a campaign you will see our Audience Guide which can actually show you audience est...

How do my ads get approved?

"A human listens to every ad before it is approved." We will listen to every single ad...

What are your audio ad specs?

Audio file: Length: 30 seconds or less File types: .mp3, .wma...

How does day parting work?

Day parting allows you to select what hours of the day your ad will play to listeners, in their l...

What are your display ad specs?

You can upload up to 3 display ads. Recommended Formats: 300 x 250 (wide)

How long will my ad run?

You set your campaign start and end date when setting up your campaign. You can start or st...

Reporting

Get help with common questions about AudioGO, how to get reports.

What kind of reporting do I get?

Each user gets a real time dashboard that displays in real time progress against spend, # of time...

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