Agency Accounts

Yes, we've introduced a new toggle to identify agency customers during the signup process. This toggle automatically enables agency-level features and sets your IAB category for advertising. An ...

Please contact us via email or live chat to request a manual activation and we would be happy to get you upgraded.

Once you’ve upgraded to an agency account, you’ll see a new ‘Advertisers’ link in the top-left menu, next to ‘Reporting.’ In the ‘Advertisers’ management page, click the Add new advertiser button and ...

Yes, with the user management feature you can invite advertisers to view, edit, or have full access over their account. To do this, just go to the User management menu, click on the Ad new user ...

Create a new campaign like you normally do, by going to My dashboard and clicking on the Create new campaign button. In the campaign details, you can now select the previously defined advertiser ...

In your dashboard you can filter the campaigns for a specific advertiser by using the new Advertiser dropdown list, next to the Filter by date option. You can see the campaigns for all advertisers or ...

In the ‘Reporting’ page, click the Create new report button and select the specific advertiser from the new For Which Advertiser dropdown list. Should you want to see the reports you created for a ...

Yes. You can filter by the advertiser name.

Yes, you can define different payment cards for advertisers. Should you want advertisers to manage their payment options, you need to invite them to co-own their AudioGo accounts by assigning them ...

Yes, you can invite a new user and assign one of the following permissions: ‘Agency Owner’ – if you want the new user to manage all advertisers; ‘View’/‘Edit’/‘Full access’ – if you want to restrict ...

Agency Margin is a percentage-based markup that lets agencies apply their gross budget to AudioGo campaigns while retaining their margin above the base media costs. It's visible in advanced reporting ...

Go to Agency Settings → Agency Margin, enter your markup percentage (e.g., 20%), and save. This will apply to all future campaigns. You can find 'Agency Settings' by going to My Account → Agency ...

Only Agency Admin users can configure margin settings. Users with other roles (e.g., Full access, Edit, or View) cannot view or control the Agency Margin.

Margins can be set globally in Agency Settings or individually at the campaign level.

Yes. Even if a default margin is set in Agency Settings, you can override it at the campaign level when setting up a new campaign.

No. Once a campaign goes live, the margin is locked and cannot be modified.

Not at this time. The margin is applied at the agency level, but you can still adjust it on a per-campaign basis before launch.

Yes. Agencies are welcome to create and manage multiple advertiser accounts through AudioGo, making it easy to run campaigns on behalf of clients. See more here.